Your journey with us - Rivahcare

Care Pathway

Step 1

Contact us

Contact us for a free consultation via phone, email, or through our website to express your interest and to discuss your needs, preferences, and expectations. This can be done over the phone or in person

Step 2

Assessment booked

An assessment appointment is booked where our qualified a care manager will visit you at home or in hospital for a no obligation initial assessment. In your assessment we will discuss your support needs, medical requirements, nutritional requirements, daily routine, mobility, domestic preferences, memory assessment and interests.

Step 3

Start date

Before starting care you will receive a detailed care plan and accompanying contract to review and sign. You will then receive a schedule of the dates, times and details of the carers who will be attending to your needs

Step 4

Benefit from our care provision

You’ll receive all the support and care you need plus you’ll be in the familiar surroundings of your own home. Our managers conduct regular check-ins and visits to monitor the quality of care and make any necessary adjustments. We maintain open lines of communication with the client and their family, providing updates and addressing any concerns promptly.

Step 5

Ongoing Support

You will receive the very highest quality care and we’ll adapt to your changing needs as they arise. We will actively listen, welcome feedback and give you the best care possible.

Funding your care

Funding Your Live-in Care

At Rivah Care, we understand that arranging and funding live-in care can be a complex and sometimes challenging process. We are committed to helping you navigate the various funding options available to ensure you or your loved one receives the necessary care without undue financial strain.

What are the current rules governing care funding?

At present, social care is means-tested. Therefore, in England and Northern Ireland, if the person needing care has assets over £23,250 they will have to pay for their care. However, if you intend to continue living in your home (rather than moving into a care home), your home isn’t counted amongst the assets that are assessed. You can find out more information on this from Age UK.

Accessing public funding to pay for care

The first step to understanding what a person may be entitled to from the person’s local authority is to request a Needs Assessment. The person’s local council will assess their financial situation to let them know what they are entitled to, if anything.

For an individual who has significant health needs, the other publicly-funded option is an assessment for NHS Continuing Healthcare (CHC). NHS Continuing Healthcare isn’t means-tested, but in order to be awarded CHC the person needing care would be required to go through an assessment of personal and medical needs which is scored using points.

Should you or your relative qualify for NHS Continuing Healthcare funding, the care needed will be funded entirely by the NHS, with regular reviews to check on CHC eligibility. Many ENA clients have been successfully awarded NHS Continuing Healthcare in the past and thus we would be happy to provide information to anyone that may help them in deciding whether an assessment of this kind is worth considering.

Funding Live-in Care Privately

There are several ways in which live-in care can be privately funded:

1. From Personal Income or Savings
2. From An Annuity
3. From Equity Release

Claiming Benefits to Help With Care Costs

Sometimes, the individual needing care may be entitled to claim benefits. For example, if the person is under 65 years old, they could apply for a Personal Independence Payment (PIP). If the person is over 65, they could qualify for Attendance Allowance. You can find out more about all of the benefits relating to disabilities and health from the government website below. In addition, a person with a diagnosis of dementia may be able to reduce their council tax liability. More information on this is available from the Alzheimer’s Society.

What Is the Best Option for Me?

The choice you make about how to fund your care is entirely personal to you, your family and your circumstances. Given that many people have more than one option available to them, we would always advise discussing personal circumstances with a professional, and independent, expert. Please ensure you choose someone who is qualified to give this advice and ideally isn’t looking to sell you a product or service – impartial information is crucial in helping you to make an informed decision. Alongside obtaining advice about funding care, it is important that all legal aspects of your affairs – for example Power of Attorney (POA) and a will – are up-to-date, so that all of your future wishes about your care and finances are documented while you have full mental capacity. This is even more important if you have been diagnosed with a condition such as dementia, whereby your mental capacity may deteriorate as the condition progresses.

Advantages of receiving Live in

Care support from Rivah Care Ltd:

1. Unlike residential care, where many people have to sell their homes to fund living in a care home, you’ll never have to sell your home to pay for live-in care as you’ll continue to reside there.
2. For many people, the cost of live-in care is comparable to the cost of residential care, but without the upheaval of leaving the comfort of your own home, which for many is priceless. Live-in care can be even more advantageous if a partner needs care, too. We offer a range of services, from respite to long-term live-in care, offering total flexibility for individuals and families alike.
3. Unlike residential care, where many people paying privately, pay more so the provider can ‘top up’ what local authority-funded residents pay, Rivah Care service users pay only what their care needs require.
4. Accessing care and support from a fully managed service means you are paying a fixed, all-inclusive rate for a service that is entirely personalised to you. We regularly review care plans and, should your needs increase to a point where additional care and support is required, we will always communicate and discuss this clearly with you.