ACCESSIBILITY
Accessibility Statement
Commitment to Accessibility
At Rivah care Ltd, we are committed to ensuring accessibility for all individuals, including those with disabilities. We strive to provide an inclusive and accessible environment both online and in our care services.
Website Accessibility
We are continually working to enhance the accessibility of our website to ensure that everyone, regardless of their abilities, can access the information and services we offer. Our efforts include:
Adherence to Standards:
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the best of our ability.
User-Friendly Navigation:
Our website is designed to be easy to navigate using assistive technologies such as screen readers.
Text Alternatives:
We provide text alternatives for all non-text content to ensure it is accessible to people using screen readers.
Consistent Structure:
Our website content is structured logically and consistently, making it easier for users to find the information they need.
Keyboard Accessibility:
All website functionalities are accessible via keyboard navigation for those who cannot use a mouse.
Ongoing Efforts
Accessibility is an ongoing process, and we are continually seeking ways to improve. Our team regularly reviews our website and services to identify and address accessibility issues. We also welcome feedback from our users to help us enhance their experience.
Physical Accessibility
In addition to our online accessibility efforts, we are dedicated to making our physical locations accessible to all clients, caregivers, and visitors. Our facilities include:
Support Services: We provide assistive devices and support services upon request to accommodate specific needs.
Training and Awareness
Our staff receive ongoing training on accessibility best practices to ensure they are equipped to provide inclusive care and support. We aim to foster an environment of awareness and respect for the diverse needs of our clients.
Feedback and Contact Information
We value your feedback and are committed to addressing any accessibility barriers you may encounter. If you experience any difficulties accessing our website or services, or if you have suggestions for improvement, please contact us:
Email: enquiries@rivahcare.co.uk
Phone: +447311573373
Mailing Address: 4 Cornmill Crescent
Newcastle Upon Tyne
NE27 0ND
We will make every effort to respond promptly and address your concerns.
Continuous Improvement
We are dedicated to continuous improvement and will keep our accessibility efforts under regular review. Our goal is to ensure that all individuals, regardless of their abilities, can fully engage with our services and resources.
By using our website and services, you acknowledge and agree to our accessibility efforts and policies. Thank you for helping us create a more accessible and inclusive environment.
